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Skyline Virtual Solutions LLC – Privacy Policy

Effective October 27, 2023
Last Updated February 2025

Protecting your private information is our priority. This Privacy Policy applies to www.skylinevirtualsolutions.com and Skyline Virtual Solutions LLC and governs data collection, usage, SMS communication practices, GDPR compliance, and CCPA/CPRA rights.

By using this website, you consent to the practices described in this statement.

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1. Collection of Personal Information

Skyline Virtual Solutions may collect the following personal information:

  • First and last name

  • Email address

  • Mailing address

  • Phone number

  • Employer

  • Job title

  • Application details

  • Payment information (if services are purchased)

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We may also collect demographic information such as age.

We only collect personal information when you voluntarily provide it.

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This may occur when:

  • Creating an account

  • Completing a form

  • Applying for a position

  • Signing up for newsletters

  • Making purchases

  • Communicating with us

We may gather additional information in the future.

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2. Use of Your Personal Information

We use your information to:

  • Deliver requested services

  • Process applications and onboarding

  • Provide customer support

  • Improve website performance

  • Process payments

  • Send updates or marketing (with consent)

  • Communicate with you regarding service needs, appointments, or tasks

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3. SMS/Text Messaging Compliance

Skyline Virtual Solutions may use SMS/text messaging for business-related communication.

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SMS Information We Collect

  • Phone number

  • Name (if provided)

  • Message content

  • Delivery data

  • Opt-in/opt-out history

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How SMS Information Is Used

  • Interview reminders

  • Appointment confirmations

  • Customer service updates

  • Onboarding instructions

  • Account alerts

  • Security notifications

  • Two-factor authentication codes

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SMS Consent

By submitting your phone number, you agree to receive SMS messages from Skyline Virtual Solutions.

You may opt out at any time by replying STOP.

SMS consent is not shared with third parties.

Message and data rates may apply.

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4. Sharing Information with Third Parties

We do not sell, rent, or lease your personal information.

We may share information with trusted service providers to:

  • Deliver SMS messages

  • Process payments

  • Send emails

  • Host our website

  • Provide analytics

  • Support operational services

These providers must keep your data confidential.

We may also disclose information as required by law.

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5. Tracking and Analytics

We may track:

  • Pages visited

  • Time spent on pages

  • Click behavior

  • Referring websites

This helps us improve website experience and deliver relevant content.

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6. Automatically Collected Information

We may automatically collect:

  • IP address

  • Browser details

  • Device information

  • Access times

  • Website activity logs

This supports operations, diagnostics, and security.

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7. Cookies & Consent Management (GDPR Compliant)

Our website uses cookies to:

  • Improve functionality

  • Personalize experience

  • Analyze traffic

  • Store preferences

  • Enhance security

We use the Usercentrics Consent Management Platform for cookie consent.

Visitors may:

  • Accept all cookies

  • Reject non-essential cookies

  • Customize cookie preferences

A “Privacy Settings” link is available in the footer for updates.

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8. GDPR Privacy Rights (European Union)

If you are an EU resident, you have the right to:

  • Access your data

  • Request deletion

  • Correct inaccurate data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

Submit requests to: support@skylinevirtualsolutionsinc.com

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9. CCPA/CPRA Privacy Rights (California Residents)

California residents may:

  • Request a list of collected personal data

  • Request deletion of personal data

  • Opt out of sale or sharing

  • Request correction

  • Request information on data usage

Skyline Virtual Solutions does not sell personal information.

Submit requests on our Do Not Sell My Personal Information page.

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10. Right to Deletion

Upon valid request, we will:

  • Delete your personal information

  • Direct service providers to delete it

Exceptions may apply (e.g., fraud prevention, legal obligations).

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11. Children Under Thirteen

We do not knowingly collect information from children under 13.
If you are under 13, parental permission is required.

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12. Email Communications

We may send:

  • Service updates

  • Announcements

  • Promotions

  • Surveys

You may opt out anytime using “Unsubscribe” or by replying STOP.

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13. Security of Personal Information

We use SSL encryption and industry-standard security measures.

No system can be 100% secure.
Your use of the site acknowledges this limitation.

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14. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a new “Last Updated” date.

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15. Contact Information

Skyline Virtual Solutions LLC
7 Godwin Court
Phenix City, AL 36869

Email: info@skylinevirtualsolutions.com
Phone: +1 (334) 833-9917

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